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More Support, More Control, More Brand Power

Configured in Powerhouse Admin through Support Option metadata.

You can now configure multiple ways for residents to reach your team—via email, phone, URL, WhatsApp, or in-app tickets. Each option opens in the right app automatically, keeping communication direct and simple.

This release gives your team greater flexibility and your residents a smoother experience. From new support channels and file uploads to refreshed branding options, everything’s designed to help you manage, respond, and represent your community effortlessly.

New Features

More support options

You can now configure multiple ways for residents to reach your team via email, phone, URL, WhatsApp, or in-app tickets. Each option opens in the right app automatically, keeping communication direct and simple.

Configured in Powerhouse Admin through Support Option metadata.

File uploads in support tickets

Residents can now attach images or PDFs to support tickets. This means faster context, fewer back-and-forths, and quicker resolutions.

Manual refresh

Residents can swipe down on any page to refresh data instantly, no more waiting for automatic syncs.

Visual improvements on the home page

Images in home page notifications

Highlight events or updates with image-rich notifications for stronger visibility and engagement.

Home page banner

Customize each community’s home screen with a branded header image or logo to create a more personal, professional first impression.

Branded navigation bar

Add a custom color to the top navigation bar to match your brand palette. Icon colors adjust automatically for accessibility and contrast.

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