What Is PowerAgent?
PowerAgent is our AI automation layer, built natively on Salesforce AgentForce, designed to handle complete operational workflows from start to finish. Unlike chatbots that simply answer questions, PowerAgent executes multi-step processes that typically require significant staff time and coordination.
The key difference? PowerAgent works directly with your structured tenant data and understands the specific operational complexities of shared living properties. It's designed for the unique workflows that student housing, co-living, and senior living operators manage daily.
Starting with Contract Terminations
Our first PowerAgent workflow tackles one of the most time-intensive processes in property management: contract terminations.
How It Works
When a tenant needs to terminate their contract, they can simply ask PowerAgent through the Stay app: "I need to terminate my contract."
PowerAgent then:
- Verifies their identity and contract conditions
- Checks termination requirements and timing
- If conditions are met, executes the complete workflow automatically
The automated workflow includes:
- Initiating cleaning and outgoing inspection scheduling
- Updating contract status across all connected systems
- Revoking digital key access immediately
- Calculating wallet settlement (deposit minus outstanding rent minus inspection costs)
- Processing payments and sending confirmations
- Generating required documentation
The Impact
For operations teams: What typically takes 3-4 weeks of coordination across multiple staff members happens in minutes. The manual back-and-forth emails, calculation errors, and missed steps are eliminated.
For tenants: Instead of waiting weeks for deposit processing and unclear communication, they receive immediate service and instant access to their settlement.
For the business: Processing 1,000 terminations costs approximately €1,000 instead of requiring multiple full-time staff members working for weeks.
Built for Shared Living Operations
PowerAgent addresses the reality that shared living operations are fundamentally different from traditional property management:
Complex workflows: Contract terminations aren't just paperwork—they involve payments, inspections, access control, and multi-system updates that must happen in the right sequence.
High volume interactions: With hundreds or thousands of tenants, manual processing becomes unsustainable as portfolios grow.
Tenant expectations: Today's renters expect immediate, digital-first experiences for important requests like contract changes.
Operational efficiency: Staff time spent on administrative tasks is time not spent on community building and strategic growth.
Native Integration Advantage
PowerAgent runs directly on Salesforce AgentForce, which means it works seamlessly with existing tenant data without requiring external AI integrations or additional security concerns. This native approach ensures PowerAgent understands the full context of each tenant's situation and can execute workflows with complete accuracy.
The Broader Vision
Contract termination automation is just the beginning. PowerAgent is designed to handle the full spectrum of tenant interactions that currently require manual coordination:
Move-in workflows: Complete tenant onboarding from lease signing through key activation and community introduction.
Maintenance management: From initial tenant requests through work order completion and follow-up.
Payment processing: Automated handling of payment issues, late fees, and payment plan arrangements.
Lease renewals: Proactive outreach and streamlined renewal processes that reduce turnover.
Community coordination: Event management and resident communication that builds stronger communities.
What This Means for Operations
PowerAgent represents a shift from reactive, manual property management to proactive, automated operations. Instead of staff spending hours on administrative coordination, they can focus on the strategic work that actually grows the business and improves tenant experiences.
The technology handles the routine workflows while humans focus on exception cases, community building, and strategic initiatives that require judgment and creativity.
Current Development Status
PowerAgent's contract termination workflow is currently 70% MVP-ready, with initial testing showing significant improvements in both processing speed and tenant satisfaction. The foundation we're building supports the broader vision of comprehensive workflow automation across all tenant interactions.
As we continue development, we're focused on ensuring each automated workflow maintains the high standards of accuracy and compliance that shared living operators require, while delivering the efficiency gains that make scaling operations sustainable.
PowerAgent is rethinking how complex operational workflows can work when designed specifically for shared living communities. We're excited to continue building this foundation for more efficient, tenant-focused operations.